Privacy Policy

Effective Date: 2024/5/11

BigRichHost (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment information.
Account Information: Username, password, and account preferences.
Usage Data: IP address, browser type, operating system, and browsing behavior on our website.
Support Interactions: Messages, tickets, and communications with our support team.

2. How We Use Your Information

We use the collected information to:

Provide and maintain our hosting services
Process payments and manage billing
Communicate with you regarding your account and support inquiries
Improve our website and services
Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following cases:

With trusted service providers who assist in running our business (e.g., payment processors, email providers)
To comply with legal requirements or law enforcement requests
To protect the rights, property, or safety of BigRichHost, our customers, or others

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, firewall protection, and restricted access controls.

5. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent at any time, where applicable
Request a copy of your stored data

To exercise your rights, please contact us at [[email protected]].

6. Cookies

We use cookies to enhance your experience, analyze traffic, and personalize content. You can choose to disable cookies in your browser settings, but this may limit functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such websites and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Address: 6844 Bardstown Rd Suite 766, Louisville, KY 40291